We partner with ecommerce and service businesses to drive measurable growth through paid media, creative, conversion optimization, and lead generation.
Performance varies by client and is influenced by factors outside our control, including market conditions, competition, seasonality, pricing, product-market fit, website performance, inventory, sales execution, customer demand, advertising platforms, and the client's implementation of recommendations.
Past performance, case studies, testimonials, and results achieved for other clients are not guarantees of future performance. Individual results will vary.
We do not guarantee any specific amount of revenue, profit, return on ad spend, customer acquisition cost, or immediate financial outcome except for the specific performance guarantees and remedies expressly described below.
For qualifying ecommerce engagements, our goal during the initial 90-day engagement is to achieve at least one of the following:
The sales baseline will be calculated using the client's ecommerce sales from the 12 months immediately preceding the start of the engagement, averaged into a 30-day period.
Example: If the client generated $1,200,000 in ecommerce sales during the previous 12 months, the baseline would be approximately $100,000 in sales per 30-day period. Ecommerce sales exceeding $100,000 during a comparable 30-day measurement period within the initial 90-day engagement would satisfy the sales-growth portion of the guarantee.
Alternatively, generating 500 or more qualifying ecommerce orders during the initial 90-day period will satisfy the guarantee regardless of whether the sales-growth benchmark is reached.
If we do not achieve either an increase above the established 30-day ecommerce sales baseline or at least 500 qualifying ecommerce orders during the initial 90-day period, we will continue working for an additional 30 days at no management fee and provide $3,000 in service credits.
Service credits must be redeemed within 90 days following the complimentary month and may be applied at a maximum rate of $500 per month.
For qualifying lead generation engagements, our goal is to achieve at least one of the following during the initial 90-day period:
If we do not achieve either benchmark during the initial 90-day period, we will continue working for an additional 30 days at no management fee and provide $3,000 in service credits.
Service credits must be redeemed within 90 days following the complimentary month and may be applied at a maximum rate of $500 per month.
To remain eligible for either guarantee, the client must:
Ecommerce performance will be measured against the client's average 30-day ecommerce sales based on the preceding 12 months of available sales data. Where less than 12 months of historical data is available, Twiz and the client will agree in writing to an appropriate baseline before the engagement begins.
Orders, leads, sales, and acquisition costs will be measured using available ecommerce platform, advertising platform, analytics, CRM, and conversion-tracking data.
Marketing performance is not uniform and varies significantly from business to business. Results depend on numerous variables, including the client's existing brand strength, historical performance, pricing, margins, offer, website, market demand, competition, advertising budget, seasonality, inventory availability, sales process, and speed of implementation.
Examples of client results, case studies, testimonials, revenue increases, lead volumes, cost reductions, or other performance metrics are provided for illustrative purposes only. They represent the experiences of specific clients under specific circumstances and should not be interpreted as typical, expected, or guaranteed results.
The guarantees described above provide only the specific remedies stated in these terms. They do not guarantee profitability, a particular level of revenue, a particular return on investment, or any other financial outcome.
Any additional services, optimizations, extensions, credits, or support provided outside these terms are offered at Twiz's discretion and do not modify or expand the guarantee.
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